IPASON OVERSEAS WARRANTY POLICY

IPASON provides high-quality after-sales service for its products. Within the specified warranty period and coverage, IPASON will offer free repair services.

IPASON Warranty Regulations

Desktop PC
Desktop PC	Component types	Component names	Warranty period
	Main components	Processor / Motherboard / Memory / RAM/Hard Drive / Graphics Card / Power Supply / Display Screen	12 months
	Other components	Sound Card / Network Card/ Optical Drive / Cooling System	12 months
	Accessories	Computer Case (Front Panel, Indicator Lights, Switches, etc.) / Case Fans / Power Cables / Other Connection Cables / Adapters, etc.	12 months

Laptop
Laptop	Component types	Component names	Warranty period
	Main components	CPU/ Motherboard/ Memory/ Hard Drive/ Graphics Card/ Laptop Screen/ Power Adapter/ Laptop Keyboard	12 months
	Other components	Optical Drive/ Speaker/ Cooling Module/ Camera Module/ Fingerprint Recognition Module/ Various Expansion Cards/ Small Circuit Boards, etc.	12 months
	Special components	Battery	12 months
	Accessories	Items such as cables, user manuals, protective cases, packaging, stands, packing lists, packaging boxes, and card inserts.	N/A
	Software	Pre-installed software	N/A

Monitor
Monitor	Component types	Component names	Warranty period
	Main components	Display screen unit	12 months
	Other components	Data cable/Power cable/Buttons	12 months
	Accessories	Monitor stand/Base/Included accessories (cables, user manual, packaging, stand, packing list, packaging box, etc.)	N/A

Non-Warranty Conditions

The warranty under this document does not apply to the following situations:
Malfunction or damage caused by misuse, accidents, modifications, inappropriate physical or operating environments, natural disasters, power surges, improper maintenance, or storage.
Malfunction or damage caused by third-party products, services, or actions.
Malfunction or damage caused by the use of non-designated software.
Discoloration, wear, and tear, or normal product consumption that occurs during the use of the product.
The product's ability to operate continuously or without errors.
Data loss or damage.
Any assistance regarding consultation, advice, tips, product settings, and installation.
If the original identification labels of the product or its components are altered or removed, the warranty under this document will become void. The completeness and external condition of the product are not covered by the warranty. You should inspect the product upon receipt and raise any objections to any discrepancies immediately.

Technical Support for Repairs

During the market service process with overseas partners, IPASON is required to provide full technical support throughout and promptly communicate any changes in information.

One training session will be provided for new models. The specific training time, location, and method will be determined through mutual consultation between IPASON and the overseas partners. IPASON will provide free training materials and trainers for the session.

Technical support channel: IPASON should provide a dedicated technical support channel for relevant products to assist overseas partners in promptly addressing any issues encountered during service. Any changes to the support channel should be communicated to the overseas partners in advance.

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IPASON P3 EYE ROTECTION

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IPASON Dragonstorm S2

IPASON SmartBook P2

IPASON GR270

IPASONE2729G-Z

IPASON E2429G-Z

IPASON F3232k-M

IPASON J3EF-M

IPASON E3025W-M

IPASON E342BW-J

IPASON E342CW-J

IPASON E272Q

IPASON E272CU-ZS

IPASON E2725Q-M2

IPASON E2828K-T

IPASON F3232U-M

IPASON E271

IPASON B3Z-R

IPASON E242

IPASON E241L

IPASON E2434I-T

IPASON FIRE DRAGON G1

IPASON Fire Dragon G2

IPASON S6

IPASON Seaview Cube

IPASON A3RS i3

IPASON A3RS i5

IPASON Dragonstorm K1

IPASON Dragonstorm K2

IPASON Dragonstorm K3

IPASON Warranty Regulations

Non-Warranty Conditions

Technical Support for Repairs

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